Feedback & Complaints

We love
feedback!

We will aim to respond to all complaints and grievances as quickly as possible, and within 28 days from acknowledgement. All feedback and complaints will be used by Sunrise2Sunrise to continuously improve our service delivery. Thank you for taking the time to provide feedback about our service.

Get in Touch

Get in touch with us in writing by filling in our feedback form and a member of our team will be in touch as soon as possible.

Feedback Form

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Feedback

Please tell us about your experience with Sunrise2Sunrise: Your suggestions or any ideas for improvement will be much appreciated:

Would you like us to follow up on your feedback?

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First Name

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Email Address

Phone Number

External Complaints Officers

If you are unhappy with how Sunrise2Sunrise staff managed your complaint, you can also contact:

National Disability Insurance Agency (NDIS Participants)

Phone: 1800 800 100

email: feedback@ndis.gov.au

Office of the Commissioner for Privacy and Data Protection

Phone: 1300 666 444

email: enquiries@ovic.vic.gov.au

Disability Services Commissioner

Phone: 1800 677 342

email: complaints@odsc.vic.gov.au

Mental Health Complaints Commissioner

Phone: 1800 246 054

email: help@mhcc.vic.gov.au

NDIS Commission

Phone: 1800 035 544

email: contactcentre@ndiscommission.gov.au

Indigenous Phone: 1800 060 789

(Calls from mobile phones at mobile rates)

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