The NDIS has released new Pricing Arrangements and Price Limits for 2024-25, effective July 1, 2024. These changes are vital for participants and providers, as they directly impact service costs, plan management, and overall service delivery. Here’s a comprehensive overview of the updates and what they mean for you.

Key Price Adjustments
The 2024-25 NDIS pricing arrangement has introduced several important price adjustments across key services:
- Disability Support Workers: Price limits have increased by 3.19%, reflecting the new minimum wage adjustments. This adjustment, while helpful, does not fully cover rising overhead costs, essentially making it a slight reduction when considering the overall financial impact on providers.
Changes to Cancellation Policies
Significant updates have been made to the short-notice cancellation policy to help providers manage financial risks:
- Short Notice Cancellations: The notice period for most services has been reduced from seven days to two clear business days, except for services under the Disability Support Worker (DSW) Cost Model, which maintains the seven-day notice requirement.
- Impact on Providers: This change aims to reduce the financial burden on providers, mainly those offering therapy services, often affected by last-minute cancellations.
Removal of TTP and COVID-19 Loadings
The 2024-25 pricing arrangement includes the removal of two key financial supports that had previously assisted providers:
- Temporary Transformation Payment (TTP): All TTP line items have been removed, reflecting the maturity of the NDIS market and the expectation that providers have now fully integrated into the system.
- COVID-19 and Quality Safeguarding Loadings: The 1% loading applied to core supports to cover costs related to COVID-19 and quality safeguarding has been removed as planned, marking a return to standard pricing.
Plan Value Adjustments
Participant plans will be indexed to align with the new pricing. This ensures that the funding provided under the plan reflects the updated price limits, especially for supports that have seen price increases.
Support Category Consistency
Despite the introduction of the new PACE system, the support categories within the NDIS pricing arrangements remain largely unchanged:
- Supported Independent Living (SIL): SIL services continue to be categorised under Assistance with Daily Life rather than being moved to the new Home & Living Support Category, as some had anticipated.
Takeaway
The 2024-25 NDIS pricing updates are significant, and understanding these changes is crucial for both participants and providers. Whether managing a plan or delivering services, staying informed will help you make the most of the NDIS.
These adjustments aim to improve service efficiency, sustainability, and accessibility.
Contact us or consult your NDIS plan manager for more detailed information and specific guidance. By staying proactive and informed, you can navigate these changes smoothly and continue to receive or provide high-quality NDIS support services.




